Skip to navigation Skip to content

Your Cart

Free Delivery & Assembly in the North East

info@woodenfurniturecompany.com

My Account
Customer Help
Checkout

Home
Beds
Blog
Customer Help
Contact Us

Browse

My Account
Customer Help

Want to chat?

Call us 0191 205 0508

Social

Facebook
Instagram
TikTok
Pintrest

Customer Help

betterdocs-category-icon

Delivery & Assembly

betterdocs-category-icon

Help

betterdocs-category-icon

Ordering & Payment

betterdocs-category-icon

Product Information

betterdocs-category-icon

Returns & Refunds

betterdocs-category-icon

Warranty & Guarantee

5

Ordering & Payment

How can I contact customer service?
How can I place an order?
What payment methods do you accept?
Is my personal and payment information secure?
Can I cancel or modify my order?

11

Delivery & Assembly

What if I miss my delivery?
Do I need to dispose of the packaging?
Can you leave my furniture outside if I’m not home?
Do I need to be home for delivery?
Will you contact me before delivery?
How do I track my order?

5

Returns & Refunds

What is your return policy?
What should I do if there’s a problem with my delivery?
How do I initiate a return or exchange?
When will I receive my refund?
Are returns free?

4

Product Information

What materials are your beds made from?
What sizes are available?
Can I customise my bed?
How do I care for my wooden furniture?

4

Warranty & Guarantee

What is your 25 year warranty policy?
What does the warranty cover?
How do I make a warranty claim?
What is your 10 week free trial policy?

1

Help

I have a question?

Still have questions?

Visit our comprehensive FAQ page for more information or contact us directly. We’re always happy to help!

Still need help?

Get in touch with us

Please enable JavaScript in your browser to complete this form.

Name Email Comment

Name *

Email *

Comment or Message

Free Delivery and Assembly

To the whole of the North East

10 Week No Risk Returns

100% money back guarantee

25 Year Warranty

Guaranteed craftsmanship

100% Secure Checkout

PayPal / MasterCard / Visa

INFORMATION

Secure Checkout
Buy Now, Pay Later
10 Week Free Trial
25 Year Guarantee
Free Delivery & Assembly
FSC Certified Wood
Sustainability
Quality
Gift Cards

HELP

My Account
Terms & Conditions
Refund & Returns
Privacy Policy
Delivery Assistance
Customer Help
Contact Us
FAQ

The Wooden Furniture Company Ltd
Company Number: 15432761

Main Office (By Appointment Only)
18 Whitley Road, Whitley Bay, NE26 2PL

0191 205 0508
info@woodenfurniturecompany.com

MADE WITH ❤️ IN THE NORTH EAST

© 2024 THE WOODEN FURNITURE COMPANY LTD