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Home / Customer Help / Do you offer free delivery?

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Ordering & Payment

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Can I cancel or modify my order?
Is my personal and payment information secure?
What payment methods do you accept?
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Delivery & Assembly

11

Do you offer assembly services?
Can I choose a specific delivery date and time?
How long will it take for my order to arrive?
Do you offer free delivery?
How do I track my order?
Will you contact me before delivery?
Do I need to be home for delivery?
Can you leave my furniture outside if I’m not home?
Do I need to dispose of the packaging?
What if I miss my delivery?
What areas do you deliver to?

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Returns & Refunds

5

Are returns free?
When will I receive my refund?
How do I initiate a return or exchange?
What should I do if there’s a problem with my delivery?
What is your return policy?

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Product Information

4

How do I care for my wooden furniture?
Can I customise my bed?
What sizes are available?
What materials are your beds made from?

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Warranty & Guarantee

4

What is your 10 week free trial policy?
How do I make a warranty claim?
What does the warranty cover?
What is your 25 year warranty policy?

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Help

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Do you offer free delivery?

Do you offer free delivery?

Yes, we offer free delivery and assembly within a 30-mile radius of NE1.

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Free Delivery and Assembly

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The Wooden Furniture Company Ltd
Company Number: 15432761

Main Office (By Appointment Only)
18 Whitley Road, Whitley Bay, NE26 2PL

0191 205 0508
info@woodenfurniturecompany.com

MADE WITH ❤️ IN THE NORTH EAST

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